cabangsemar Casino & Sportsbook Service Notice

We, cabangsemar, operate an online gaming and sportsbook platform available only in jurisdictions where such services are lawful. This legal notice explains where we operate, who can access our services, and what responsibility users bear for verifying their own compliance with local law. We do not offer our services in jurisdictions where online wagering is prohibited.

Our services span football tournaments (Liga 1, Piala AFF, Champions League, Premier League), live-dealer tables, slot games, and esports markets. We process deposits and withdrawals through Indonesian payment methods including DANA, e-wallet, mobile banking, local payment, online payment, and bank transfers via e-wallet, mobile banking, local payment, and online payment. All transactions are governed by our terms and this notice.

Read this notice to understand where cabangsemar operates, your eligibility to use our platform, the legal framework governing your account, and how to contact us with legal inquiries.

Service Availability and Jurisdiction Restrictions on cabangsemar

We, cabangsemar, provide services only where local law permits online gaming and sports wagering. Our services are not available to users in jurisdictions where such activities are prohibited by statute or regulation. Users are responsible for verifying that access and use of cabangsemar comply with the laws of their own jurisdiction. We do not make representations about the legality of our services in any specific country or region.

If your local law restricts or forbids online gaming, we cannot and will not provide access to cabangsemar. If your jurisdiction's legal status changes, we may suspend or terminate your account without notice. We reserve the right to restrict or block access from any geographic region at our sole discretion, in response to regulatory pressure or legal uncertainty.

Users operating from cities and regions across Indonesia—including Jakarta, Surabaya, Bandung, and Medan—must independently verify that their access to cabangsemar complies with local regulations. We recommend consulting local legal counsel if you are uncertain about your jurisdiction's stance on online gaming.

User Eligibility and Account Responsibility

To access cabangsemar, you must be of legal age in your jurisdiction and legally able to enter into binding contracts. You are solely responsible for ensuring that your use of our platform complies with applicable law. We perform Know-Your-Customer (KYC) verification to confirm identity and prevent fraud, but we rely on you to provide truthful information.

Your cabangsemar account is personal and non-transferable. You agree not to share your login credentials or permit others to use your account. All activity on your account—whether authorised by you or not—is your responsibility. If you suspect unauthorised access, contact our support team immediately. We will not reverse transactions resulting from compromised credentials unless we detect obvious fraud patterns in our own systems.

• Legal age: You must be of legal age to enter contracts in your jurisdiction.
• Truthful information: All account information must be accurate and current.
• Account ownership: Your account is personal; do not share login details.
• Compliance burden: You are responsible for ensuring your use complies with local law.
• One account per person: Multiple accounts violate our terms and may be closed.

We at cabangsemar serve only users in supported jurisdictions. If you are uncertain whether our services are lawful where you are, do not proceed.

Payment Processing and Financial Responsibility

We accept deposits and process withdrawals through regulated payment channels: e-wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and direct bank transfers (mobile banking, local payment, online payment, e-wallet). We do not hold customer funds directly; deposits are transferred to our payment processor's accounts, encrypted and tracked. You remain responsible for all deposits made to your cabangsemar account, regardless of who initiated them.

Withdrawals are processed to the same payment method used for deposits, unless you explicitly select a different linked account. We do not charge withdrawal fees, but your payment provider may. Withdrawal requests are subject to verification windows and may be delayed if we detect fraud signals or if your account has outstanding balances.

Our cabangsemar Data and Privacy Framework

We collect personal data (name, email, phone, ID documents) to operate cabangsemar and comply with anti-money laundering regulations. Your data is encrypted, stored securely, and shared only with third-party processors who sign strict data-handling agreements. We do not sell data to advertisers. For full details on how we collect, use, and protect your data, refer to our Privacy Policy

Your cabangsemar account may be subject to data-sharing obligations under Indonesian banking and regulatory frameworks. If we receive a legal request from Indonesian authorities, we will comply as required by law. We do not require your permission to fulfill legal obligations.

Liability Limitations and Dispute Resolution

We, cabangsemar, provide our platform "as is" without warranties of any kind. We are not liable for indirect, incidental, or consequential damages arising from your use of our platform. Our liability is limited to the amount you have deposited on your account. These limitations apply to the maximum extent permitted by law in your jurisdiction.

If you believe an error has occurred on your cabangsemar account—an incorrect balance, missing payout, or unauthorised transaction—contact our support team within 30 days. We investigate disputes thoroughly and respond within 24 hours on business days. If we find evidence supporting your claim, we correct it. If we find no error, we explain our reasoning. Our dispute resolution process is final; we do not accept external arbitration unless required by applicable law.

Account errors

Report within 30 days of discovery. We respond in 24 hours.

Data requests

You may request access to your personal data; we respond in 30 days.

Account closure

We may close accounts that violate our terms without refund.

Regulatory compliance

We comply with Indonesian law without requiring user consent.

Contact Us for Legal and Compliance Matters

If you have legal questions about cabangsemar, concerns about our compliance practices, or need to report a violation, contact our legal team. You can reach us via email, our support portal in the cabangsemar app, or phone during business hours. We respond to legal inquiries within 5 business days. For urgent matters, indicate "Legal Inquiry" in the subject line.

We maintain support channels in multiple languages to serve users across supported regions. If you are accessing cabangsemar during Idul Fitri, Idul Adha, Imlek, or other major holidays when our office may have reduced staffing, response times may be longer. We will acknowledge your inquiry within 48 hours and respond substantively as soon as possible.

Final Legal Statement

This legal notice is binding. By accessing cabangsemar, you acknowledge that you have read and understood these terms, you confirm you are of legal age and eligible to use our services in your jurisdiction, and you accept full responsibility for your compliance with local law. We reserve the right to update this notice at any time. Changes take effect immediately upon publication.

If any provision of this notice is found unenforceable by a court of competent jurisdiction, the remaining provisions remain in effect. This notice is governed by the laws of the jurisdictions where we operate and where our services are lawfully provided. For further clarification on our terms, review our full Terms & Conditions